1. Introduction

Welcome to Decora Lifestyle & Furnishing (“Decora,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website, visiting our store, or making a purchase, you agree to these Terms. Please read them carefully before proceeding.

If you do not agree to these Terms, you must refrain from using our services.

2. Eligibility

  • You must be at least 18 years old to use our services.

  • By purchasing from us, you represent that you are legally capable of entering into binding contracts under Indian law.

  • If you are using our services on behalf of a business or organization, you represent that you have authority to bind that entity.

3. Products & Services

  • We offer home furnishings, including curtains, sofa fabrics, blinds, wallpapers, flooring, and bed linen.

  • All descriptions, images, colors, and specifications are provided for reference only. While we strive for accuracy, slight variations may occur due to screen resolution, dye lots, or material differences.

  • Prices and availability are subject to change without prior notice.

4. Orders & Payments

  • Orders can be placed online, in-store, or through direct communication with our sales team.

  • By placing an order, you agree to provide accurate, complete, and updated information.

  • Payments must be made in full at the time of purchase through approved methods (UPI, net banking, debit/credit card, wallets, or cash in-store).

  • We reserve the right to refuse or cancel any order in case of incorrect pricing, stock unavailability, or suspected fraud.

5. Shipping & Delivery

  • We deliver across India through trusted courier and logistics partners.

  • Estimated delivery timelines will be communicated at checkout or during order confirmation.

  • Delays may occur due to unforeseen circumstances (weather, strikes, transport issues). We are not liable for such delays.

  • Customers must provide a valid delivery address and ensure availability to receive the product.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy (provided separately).

  • Only eligible products can be returned/exchanged within the specified timeframe.

  • Customized or made-to-order products (e.g., tailored curtains, cut fabric, or personalized wallpaper) are not eligible for return unless defective.

7. Cancellations

  • Cancellations are governed by our Cancellation Policy (provided separately).

  • Orders once processed may not be canceled unless approved by our team.

  • Refunds for cancellations will be processed as per our guidelines.

8. User Responsibilities

When using our website or services, you agree:

  • Not to misuse or interfere with our site, network, or servers.

  • Not to upload harmful code, viruses, or malware.

  • Not to misrepresent your identity, impersonate others, or provide false information.

  • To respect intellectual property rights and not copy or resell our products, designs, or content.

9. Intellectual Property

  • All designs, logos, images, product descriptions, and content on our website/store are the intellectual property of Decora Lifestyle & Furnishing.

  • You may not reproduce, distribute, or use our content for commercial purposes without our prior written permission.

10. Pricing & Taxes

  • All prices are displayed in Indian Rupees (INR).

  • Applicable GST and other government levies will be charged at checkout.

  • We reserve the right to update prices at any time without prior notice.

11. Warranty & Liability

  • Our products are carefully curated for quality. However, natural variations in fabric, color, or texture may occur.

  • We do not provide warranties beyond those mandated by Indian law.

  • We are not liable for damages arising from improper installation, misuse, or lack of care.

  • Maximum liability for any claim will not exceed the value of the product purchased.

12. Third-Party Links & Services

  • Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of such sites.

  • Transactions with third-party service providers (payment gateways, logistics partners) are subject to their own terms and policies.

13. Indemnity

You agree to indemnify and hold harmless Decora Lifestyle & Furnishing, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of our website or products.

  • Violation of these Terms.

  • Infringement of third-party rights.

14. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.

  • Our liability for direct damages is limited to the purchase price of the product concerned.

15. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts located in Bhopal, Madhya Pradesh.

16. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised Terms.

17. Contact Information

For questions, concerns, or clarifications about these Terms, please contact us:

Decora Lifestyle & Furnishing
Address: Prakash Towers, 14, Rajbhavan Rd, Malviya Nagar, Bhopal, Madhya Pradesh 462011
Phone: +91 9826942064
Email: info@decorafurnishing.com